The closure of the Transit Shop inside Wynyard station, just off Carrington Street is causing chaos for drivers in the area.
The three staff who sold tickets and gave information and advice to travellers have been put on other duties. As a result, drivers are having to deal with irate passengers who can’t get any information about bus routes or which ticket is appropriate for their journey – and drivers are reporting that many are ending up with a ticket that is more expensive than they need or are underpaying for their journey.
Peak hour is particularly bad as people are directed to buy tickets at local convenience stores where they can get no advice or information, and worse, are hit with a surcharge for using EFTPOS and credit cards, or are told they can’t us EFTPOs unless they buy some other product. Read more »
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Dollars and sense at STA
Tell us what is REALLY going to make STA more efficient.
All members will be aware that STA CEO Peter Rowley has done a tour of depots trying to convince drivers to accept changes to the Enterprise Agreement he negotiated with drivers not one year ago - all in the name of "efficiency"....
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